Do I have to manually renew the membership every month?

No, your membership automatically renews each month, so you don’t have to worry about manually renewing it.

I’ve signed up, how do I book my unlimited appointments?

Once you sign up, you’ll receive a confirmation email with a special link and unique code. Use this link to schedule all your appointments or contact us by text or call and we can help you book an appointment.

What services are included in the membership?

The membership includes Full Set Lashes, Unlimited Lash Fills, Brow Tints, and Brow Laminations.

Can I transfer my membership to someone else?

No, memberships are non-transferable and can only be used by the person who signed up.

Can I cancel anytime?

Yes, you can cancel your membership anytime. Just give us at least 7 days' notice before your next billing date to avoid being charged for the upcoming month.

What happens if I miss an appointment?

If you need to reschedule or cancel, please give us at least 24 hours' notice. Missed appointments or no show will result in a $25 cancellation fee.

What if I go on vacation or need to pause my membership?

We offer a one-time 30-day hold per calendar year if you need to pause your membership.

How do I update my payment information?

You can easily update your payment information through your account or by contacting us directly for assistance.